cx Terms and Conditions

These terms and conditions ("Terms") apply to the cx platform and all services associated with the cxcasino.cam website. By accessing the website or mobile application, registering an account, or taking part in any betting or gaming activity, you are considered to have fully accepted these Terms.

cx reserves the right to change, amend or update these Terms at any time. Updated Terms take effect as soon as they are published on the website. It is the user's responsibility to visit this page regularly and stay informed of the latest Terms.

cx provides services only to adults residing in Bangladesh. No person under the age of 21 may use this platform. If a person opens an account by providing a false age, cx reserves the right to close that account and withhold any funds deposited to it.

2.1 Registration Requirements

To open an account with cx, the user must meet the following conditions:

• Must be at least 21 years of age.
• Must be a legal citizen or permanent resident of Bangladesh.
• All information provided at the time of registration must be truthful, accurate and up to date.
• Each individual may open only one account.
• After opening an account, the identity verification requested by cx (via OTP or other methods) must be completed.

2.2 Multiple Accounts Prohibited

If the same individual operates multiple accounts, cx may suspend or close the additional accounts. In such cases, any bonus or promotional balance in those accounts will be forfeited. Whether to return genuine deposits is at cx's discretion.

2.3 Account Security

It is entirely the user's responsibility to keep their account login details secure. Passwords should not be shared with anyone. If a third party accesses the account or any unauthorised transaction occurs, the cx support team must be notified immediately.

3.1 Deposits

bKash, Nagad, Rocket and bank transfers (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank) can be used to deposit on the cx platform. The minimum deposit amount is ৳300. Once a deposit is successful, funds are credited to the account instantly.

3.2 Withdrawals

bKash, Nagad, Rocket and bank transfer methods can also be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 30 minutes and 3 hours to process. However, in certain cases verification may cause delays.

3.3 Account Verification

Before a withdrawal, cx may request the necessary documents to verify your identity. If this process is not completed, the withdrawal may be held. For any questions about documents, support is available via 24/7 live chat or email.

3.4 Suspicious Transactions

If cx finds evidence of unusual or suspicious transactions on any account, it reserves the right to temporarily suspend all activity on that account. Necessary action will be taken after an investigation.

4.1 Welcome Bonus

A 120% bonus of up to ৳15,000 is available on your first deposit at cx. The wagering requirement for this bonus is 10 times the bonus amount. For example, a deposit of ৳1,000 earns a bonus of ৳1,200, and ৳1,200 × 10 = ৳12,000 must be wagered before a withdrawal can be made.

4.2 Other Promotions

Special promotional offers are available on cx from time to time. Each offer has its own terms and wagering requirements. Bonus funds cannot be withdrawn directly — winnings from a bonus can only be withdrawn after the specified wagering requirements have been met.

4.3 Bonus Abuse

If a user operates multiple accounts to abuse bonuses, takes promotional benefits as part of a group, or claims bonuses through any other dishonest means, cx reserves the right to cancel those bonuses and close the account.

5.1 Bet Acceptance

A bet or gaming request is considered final only after it has been accepted by the cx server. cx will not be responsible for any bet that is not accepted due to network issues, server errors or other technical reasons.

5.2 Results and Disputes

The results displayed in the cx system are considered final. If there is a dispute over any result, an objection must be raised within 72 hours via live chat or email. Disputes raised after this period may not be considered.

5.3 Technical Errors

If incorrect results are displayed due to a software or hardware fault, cx reserves the right to void those bets. If excess funds are credited to a user's account as a result of such an error, cx reserves the right to recover them.

5.4 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Placing bets using automated software or bots.
• Exploiting any technical vulnerability or bug in the platform to gain an unfair advantage.
• Being involved in match manipulation or cheating.
• Attempting to access another user's account.

cx's VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each tier: up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum and 0.8% at Diamond.

Weekly cashback is calculated based on net losses for that week — meaning the cashback rate applies to what remains after total winnings are deducted from total losses. For example, if a Gold tier member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.5% = ৳100 cashback.

cx's decision is final regarding the determination and change of VIP tiers. cx reserves the right to change the terms of the VIP program at any time at its discretion, though users will be notified in advance of any changes where possible.

cx collects, stores and processes users' personal information. Full details of how information is managed can be found in our Privacy Policy, which fully describes what types of information are collected, how they are used and the policy on sharing information with third parties.

User data is protected with SSL encryption technology. cx will never ask for a user's password or full financial details verbally or in writing. If you receive any suspicious communication, please notify the cx support team immediately.

cx believes that online betting and gaming should be enjoyed for entertainment only. The platform supports building conscious and responsible gaming habits. Users can set their own deposit limits, session time limits or choose self-exclusion.

If gaming is causing mental stress or financial problems, follow the steps described on the Responsible Gaming page. The cx support team is ready to help in any situation.

If cx suspects that anyone under 21 is using the platform, it reserves the right to close that account immediately.

9.1 Account Closure by cx

cx may close any account immediately or with prior notice in the following circumstances:

• If the Terms are violated.
• If registration was completed using false information.
• If there is suspicion of money laundering or fraud.
• If unauthorised software is used.
• If access is made from a prohibited country or region.

9.2 Closure at User's Own Initiative

If a user wishes to close their own account, they may submit a request via cx's 24/7 live chat or email. It is possible to withdraw any available real balance before the account is closed, however bonuses with unmet wagering requirements will be cancelled.

cx provides services on an "as is" basis. cx does not accept responsibility for any loss caused by technical disruptions, internet disconnection, third-party software faults or force majeure (unforeseen circumstances).

Online betting and gaming involves financial risk. Users bet at their own judgement and at their own risk. cx does not guarantee any specific outcome and makes no promise of winnings.

cx is committed to resolving any user issue or complaint quickly and fairly. If you encounter a problem, direct support is available as a first step via 24/7 live chat.

If the issue is not resolved via live chat, a detailed complaint can be sent by email. Email contact: [email protected]. When submitting a complaint, clearly state your account ID, the date of the incident and a description of what happened.

For answers to common questions, visit the FAQ section, where the most frequently asked questions are answered concisely.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in force. cx's failure to enforce a term on one occasion does not constitute a waiver of that term — cx retains the right to enforce it at a later time.

Any changes to these Terms will be published on the website. If a user continues to use the cx platform after a change, this will be taken as evidence of agreement to the new Terms.

To learn general information, history and goals about cx, read the About Us page.